Our typical turnaround time is 7-10 days from the time the final approval and payment in full is received. If you need it sooner, in most cases we can accommodate. However, in order to make room for the rush we may need to charge a FEE. This FEE will cover things like working overtime, rush ordering product, and pushing out currently scheduled projects to make room for yours.

How do I prepare Artwork for the best results?

Low quality in, low quality out!

It is essential to provide the highest quality artwork for the best screen print results. If your lines are bumpy or pixilated, your final print will look like that. We will print what we get unless our art services are requested. We will not be held responsible for bad prints due to low quality artwork. We will do our best to inform you of any quality issues before hand and how we might be able to help. 

When creating your files, start with at least a 300 dpi resolution at the size you want it printed. Anything less will result in less than clean lines and edges. 

Files we prefer: PSD, PDF, TIFF, EPS, Ai, large JPG. 

If you need help or have any questions, please contact us. It's worth it. 

Contract Printing

Can I provide my own garments?

We get this question a lot and unfortunately, we have decided not to accept customer provided garments. We prefer to handle the supply and quality of the garments we print. While it might seem like money could be saved by you purchasing and providing your own shirts, we can generally provide a better price point while also being able to guarantee product from our suppliers. 

Don't worry though, we have access to almost any type of garment or style you can think of. However, there are certain brands that don't allow wholesale accounts such as Nike, Adidas, Reebok, Under Armour, etc. Because of this we prefer not to print these brands, even at retail pricing. 


Printing over Seams, Zippers and Pockets

Why we don't recommend it.

One of the main requirements in getting the cleanest print possible is working with the flattest surface possible. That's why t-shirts, in general, are a great for screen printing of all kinds in getting the most consistent results.

When seams, or anything with a ridge such as pockets or zippers, is aligned with the print, a gap of ink will interrupt the flow of ink from the rise and fall of the seam. It has a 'broken' type of effect not the print. It is highly inconsistent and often unappealing. While we have had customers request a seam print in order to get a larger print, we typically advise against printing over seams or zippers with most designs. 

Zippers: When printing hoodies with zippers, we do have special platens that have a trench cut out down the middle allowing the extra thickness of the zipper to fall flat with the rest of the material. There will be a slight gap in ink in various spots, depending on the print and the hoodie construction. Results may vary from hoodie to hoodie.



Tri-Blend Shirts

Tri-Blend shirts are very popular. 1. They are super soft. 2. They typically feel better and have a very specific fit. They also come with a couple points of interest: they cost more and have a few printing limitations. Since tri-blend shirts are thinner than typical poly/cotton blends and 100% materials, we usually skip the under-base or any thick ink deposits. We HIGHLY recommend going with a thinner ink deposit or discharge inks, which will result in a vintage or distressed style print. Thicker prints are usually scratchy to the touch and hold onto creases. The softer the print, the better. Even at the compromise of a softer color. 

I just need a few more!

What if you need more product than what you had anticipated? What if you misjudged a size and ran out? What if you have more people attending your event than you originally thought and need a few extra shirts? Good news and bad news. The good news is we can certainly print more. The bad news is it may cost more. Or even WAY more. It takes time and money to set up the project to print, up to 3 hours! If we are only printing 3-10 shirts, the costs will go up considerably vs printing 100-1000 shirts.

Why are hoodies sometimes challenging to print?

Hoodies are one of our best selling items, especially in the fall and winter. They are also one of the more difficult garments to print. 

     - Hoodies are often double lined. This may cause registration issues in multiple color prints. Printers use a safe adhesive to keep the thick hoodies in one place while we lay down the ink. As you can imagine, if the garment moves it will be nearly impossible to line it up again. If the hoodie is double lined, the outside lining may still move while the bottom layer stays in place from the adhesive. Because of this, we recommend going with a one color print or a heat pressed screen print.

     - We use an adhesive to keep hoodies from moving, there may be a slight residue leftover after the print. Fear not, this will wash out during the first wash. We don't generally recommend printing over the zipper on hoodies. It will leave a gap of ink in the print when the seam rises and falls. However, if that is the desired result, we can accommodate.

     - We have special platens designed to allow the thicker zipper to fall flat with the rest of the material.

     - Every brand and style can have a variant in consistency and result. The thickness of the material is key to the final print. Designs with large patches of white, for instance, may not print very well on hoodies. It is recommended to use Discharge Ink, allowing it to sink into the threads, instead of sit on top like traditional plastisol ink. Please contact us for more info. 

Which fabrics provide the cleanest print?

What is the goal of the shirt?

The basic techniques of screen printing haven't changed in a long time. The equipment used has gotten better and more refined, however, allowing for a higher quality print than even just a short time ago. While we use high quality meshes and soft inks to ensure the best print, the garment will still play a large part in how each project turns out. 

Choosing a high end, 100% natural material such as Cotton, Hemp or Bamboo, has the most consistent and clean results. We will be able to use water based inks with the softest hand, barely or not even feeling the ink at all! 

Some blends do not accept the water base inks as well as the 100% materials. Using plastisol inks may be a better options, although the softness will not be the same as water based inks. 

Materials that don't print cleanly, and work best for more of a vintage or distressed feel: Canvas, Burlap, Ribbed Garments, some fleece, anything with ridges or dimples. 

Not all Garments are created equal

The majority of T-Shirts, and other apparel, are sewn by hand in factories all over the world. So, it's easy to understand that not all shirts are created equally. Us humans are a passionate and inspiring and loving and helpful and resourceful bunch. Rarely, though, are we perfect.

It goes to stand that some shirts any have a slightly different fit, even from the same lot made my the same person, one right after the other. We cannot control this, nor can the next screen printer. Sometimes, we find holes and seams that aren't completely finished. We do our best to remove those pieces ahead of time, some may still get through.

Let us know if you find any oles or unsightly seams. We will work with you on refunding those. We will not be held responsible for inconsistent fits.  

Color Matching

We do offer color matching. However, since it is difficult to match colors from a monitor, we only commit to matching within a degree.  The best way to ensure the closest match is to use the Pantone Color Matching System. If you can give us the Pantone number we can use that to get as close as we can. Sometimes, the material can affect the final print color and results can vary between garments.